TOUSEEF JAMAL/TJ
Enterprise ERPMobile App + Web PlatformDalmia

KAILASHPARIWAR

Kailash Pariwar is a large-scale multi-admin ERP platform built for "Dalmia" company to solve their file-based management problems. It has features like vegetable billing, laundry billing, complain management, health and medicine management and 8+ more modules.

RoleFull-stack Engineer, Mobile Developer & Team Lead (2-person team)
Duration10 months
Year2024 — 2025
70%
Less admin time
100%
Paperless
$1k+
Saved monthly
95%
Mobile adoption
Before

Paper.

A whole township of 9,000 people was being run on paper and phone calls.

Every complaint, bill, and booking lived in a file folder — carried by hand from one office to the next. If a form got lost, a family waited. If a manager wanted the full picture, someone rebuilt it in Excel by Monday.

6+ hrsevery dayspent stitching reports together in Excel
15+officesstaff walked between to get one thing done
Daysof waitingbefore a complaint even reached the right desk
9,000+peopleall coordinated by hand, on paper
Zerovisibilityno one could see what was happening live
Anyoneaccessno roles, no audit trail — everything was open
My role

What landed
on my desk.

A two-person build that I led. I owned it end to end — system design, backend, the mobile app, UX, and the client relationship — and worked alongside one front-end engineer who built the admin UI to the specs and designs I set.

Team of 2Front-end handled by my teammate — everything else, mine.
/01Owned

System design

Architecture, data model, and the module-action permission matrix.

/02Owned

Backend & APIs

Node/Express services, MySQL schema, Dockerised deploys.

/03Owned

Mobile development

The entire React Native employee app — auth to release.

/04Owned

UX & visual design

Information architecture, screen flows, and admin tooling.

/05Owned

Team lead

Planned the work, reviewed every PR, and set specs for the front-end build.

/06Owned

Client partnership

Discovery, scoping, weekly demos, launch — a direct line to ops.

What was built

16 modules.
one platform.

Each module ships with its own employee flow, admin tooling, and reports. Below, a guided scroll through every one.

Module 01/ 16

Complain Management

Employees submit complaints via the mobile app; admins track, assign priority, and resolve them with real-time status updates and resolution history.

4 screens

Active complains page
Active complains page
Close complain form
Close complain form
Add complain form
Add complain form
Resolved complains page
Resolved complains page
Module 02/ 16

Vehicle Booking

Employees request vehicles via mobile app; admins manage incoming bookings, dispatch vehicles, and track dispatched and resolved trips.

5 screens

Incoming vehicle booking page
Incoming vehicle booking page
Add vehicle booking form
Add vehicle booking form
Dispatch vehicle booking form
Dispatch vehicle booking form
Resolved vehicle booking page
Resolved vehicle booking page
Dispatched vehicles in booking
Dispatched vehicles in booking
Module 03/ 16

Medicine Supply Management

Tracks medicine stock levels and supply distribution so the medical team can monitor inventory and prevent shortages across departments.

3 screens

Active medicine stats
Active medicine stats
Medicine supply stats
Medicine supply stats
Add medicine supplies form
Add medicine supplies form
Module 04/ 16

Patient & Health Management

Digitizes patient registration and health records so medical staff can track employee health history and treatments without paper files.

4 screens

Active patient records
Active patient records
Add patient form
Add patient form
Health records
Health records
Add health record form
Add health record form
Module 05/ 16

Multi-level Admin Management

Super admin creates role-specific admins with granular module and action permissions, ensuring each staff member can only access what they are authorised for.

3 screens

Active admins
Active admins
Add admin form
Add admin form
Settings page
Settings page
Module 06/ 16

Mobile App for Employees

React Native app giving employees 24/7 access to submit service requests, track complaint and booking status, and use all platform features from their phone.

5 screens

Employee dashboard
Employee dashboard
Complain & vehicle booking status
Complain & vehicle booking status
Vehicle booking form
Vehicle booking form
All features
All features
Vehicle booking records
Vehicle booking records
Module 07/ 16

Comprehensive Dashboard

Centralised analytics hub giving admins a real-time overview of all service metrics across every module on a single screen.

5 screens

Complain stats
Complain stats
Employee, Building & flat stats
Employee, Building & flat stats
Guest house booking & Flat availability stats
Guest house booking & Flat availability stats
Food orders & vehicle booking stats
Food orders & vehicle booking stats
Health & medicine stats
Health & medicine stats
Module 08/ 16

Milk Service

Records daily milk delivery quantities per flat and auto-calculates monthly billing so admins can generate accurate statements without manual math.

2 screens

Milk billing page
Milk billing page
Milk billing form
Milk billing form
Module 09/ 16

Electricity Bill

Captures meter readings for each flat and automatically computes electricity charges, eliminating manual spreadsheet billing.

2 screens

Electricity billing page
Electricity billing page
Electricity billing form
Electricity billing form
Module 10/ 16

Visitor Gate Pass

Manages visitor entry by logging guest details and issuing digital gate passes, giving security staff a clear record of who is on premises.

2 screens

Visitor Gate Pass page
Visitor Gate Pass page
Add visitor form
Add visitor form
Module 11/ 16

Vegetable Service

Handles daily vegetable orders placed by the canteen or departments and tracks quantities so procurement staff can plan purchases accurately.

2 screens

Vegetable orders page
Vegetable orders page
Add vegetable order form
Add vegetable order form
Module 12/ 16

Guest House Booking

Manages end-to-end guest house reservations from employee request through room allotment to checkout, with real-time flat availability tracking.

5 screens

Incoming guest house booking page
Incoming guest house booking page
Add guest house booking form
Add guest house booking form
Allot rooms to bookings
Allot rooms to bookings
Resolved guest house booking page
Resolved guest house booking page
Flat availability page
Flat availability page
Module 13/ 16

Food Ordering

Lets employees order meals through the mobile app while giving admins aggregated order stats to coordinate canteen preparation efficiently.

2 screens

Food order stats
Food order stats
Add order form
Add order form
Module 14/ 16

Laundry Service

Logs employee laundry requests and tracks item counts so the laundry team can process and return clothes without manual paper records.

2 screens

Laundry records
Laundry records
Add laundry record form
Add laundry record form
Module 15/ 16

Inventory Management

Tracks stock of maintenance and operational supplies so admins can monitor quantities and replenish items before they run out.

2 screens

Active inventory items
Active inventory items
Add inventory item form
Add inventory item form
Module 16/ 16

Employee Management

Maintains the master employee directory with residence assignments, enabling admins to manage workforce records and flat allotments in one place.

3 screens

Employee records
Employee records
Add employee form
Add employee form
Update employee residence
Update employee residence
Engineering decisions

Calls I had to make.

Every module had a bottleneck behind it. Tap any decision to see the problem, the call I made, and what it changed.

The challenge

Managing 9000+ employees across multiple services (complaints, vehicle booking, food orders, health records, laundry, inventory) using manual file systems, causing 4-6 hour daily administrative overhead and frequent data loss.

The call I made

Developed a platform with 15+ services with React Native mobile app and Nuxt.js admin panel, enabling real-time service requests, automated workflows, and centralized data management.

What it changed

Reduced administrative time by 70%, eliminated paper waste, and achieved 100% digital transformation of all employee services with real-time processing.

The result · Before → After
015+
Services digitized
6h+<2h
Daily admin overhead
100%0%
Paper dependency
After

Now it runs.

The township went fully digital in ten months. Here's what changed, in numbers ops actually feel.

70%
Less admin time

From 4-6 hours daily to under 90 minutes of overhead.

100%
Paperless

Every service flow — complaints, bookings, billing — lives in the platform.

$1k+
Saved monthly

Direct overhead reduction in admin operations.

95%
Mobile adoption

9,000+ employees onboarded across all services in 3 months.

5000+
Requests / daily

Service requests processed end-to-end through the platform.

24 / 7
Availability

Replaces office-hours-only departments — always on.

From paper, phone calls, and corridor visits
to a single platform 9,000 people now run on.

Tech stack

Tools that shipped it.

Each platform layer has its own stack — chosen for the constraints of the surface, not convention.

Mobile App

The employee app — what 9,000 people tap daily.

04
Expo
React Native
TypeScript
Tailwind

Frontend

The admin platform every department runs on.

05
Nuxt JS
Prime Vue
TypeScript
Tailwind
Pinia

Backend

One core API serving both surfaces.

03
Node JS
Express
MySQL

Data & Infra

Where it lives and how it ships.

02
MySQL
Docker

Need a platform like this?

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